Return Policy

Last Update: June 11th, 2024

You can return unopened items in their original condition within 30 days of receiving your order. If 30 days or more have passed since the delivery date, we cannot offer you a refund or an exchange.

Upon receipt of the returned item, we will examine it and notify you via email within a reasonable period whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price, and a credit will automatically be applied to your original payment method.

Only regular priced items may be refunded. Sale items are non-refundable.

If you need to follow up on the status of your return, don’t hesitate to contact us at info@bcrafty.com.

When you consider a product defective, you should promptly contact us at info@bcrafty.com with details of the product and the defect. Include pictures of the damage or defect. We need to be able to see enough of the product and defect in the picture to identify them.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail within a reasonable period of time whether you are entitled to a refund or replacement due to the defect.

To return the item you purchased, please mail it to:

12649 S HWY 265, Prairie Grove, AR 72753

Refunds do not include any shipping and handling charges. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.